I do agree with some of the health hazards pointed out in the article. However, we need to take a holistic view of the entire gamut of things. It is a fact that BPO,s hav spelt a boom for the Indian Economy. It is not just a boom time for the Industries which provide logistics and satisfy the Infrastructural needs of BPO,s but shelling out huge salaries to BPO Employees results in Increased demand for the Goods and services cutting across all industrial segments. What does the author expect the youngsters to do who can't find a job in the outside market? Sit idle or engage in anti social activities. I think joiing BPO is certainly a better option
Hi, This is really a tough call to say what is right & what is wrong. working in a call center is not wrong, but i think we have to be a little careful, while adapting there culture. I think someway or the other they are making us to adapt there culture. This is right that u are spending so much of time without contributing to ur society. This is a good way to curb with unemployment, but we have to think that are those people who used to roam around jobless getting job in BPOs or these are only educated, english-speaking people who are getting job. Do u really think that they have anything to do with the unemployment problem in india.
I know quite a few people who are working in call centers, I've noticed that after working for 1 year or so they realise that they can not spend their whole lives here & they start looking for a change.
If a person who is working as a TSA in a BPO, where he has to just attend the calls & not improve his technical skills by hands-on experience. So can he work in any other coompany where facilities like cab,canteen,credit cards etc. are not there, but the hands-on exp. is there, which is more important.Lets not abuse each other & lets share our views
While seeking opportunity in BPO units is becoming inevitable, we can atleast suggest that government must pass the law restricting the working hours from 8 hrs to 6 hrs for the callcenter staff.
RE:Work In BPO Unit? Beware
by Radhika Harivanam on Sep 27, 2004 08:48 PM
This is a great suggestion. The government needs to take an initiative and make a law restricting the work hrs to not "more than 8".
I have been working in the night shifts for over 3 years now. Initially working hrs were for 8 and 1/2 and now it is 9 hrs. Never know what it will be like tomorrow?
Youth is the real power of a country.If India is having a problem of unemployment,it does not mean we need to compromise with our social values & play with our own health.We must try to find some other option against unemployment instead of getting ahead to a way which leads us only in to the wall of money because money have no meaning if we don't hv time/capicity to enjoy it.
Its a good article... the writer has a point to make and certainly the changing of biological clock shifting has its own problems.... i dont think the teacher syndrome of losing voice happens a lot of times.... but then yes I agree that the call centre business needs to be more neatly handled and the author has brought out valid points.... there is no free lunch - if you want decent money without applying whole lot of brains then you have to pay it in terms of your physical health.... if you want to use a lot brains then you have to pay it in terms of more tensions.. the choice is do u want gastroenterties or do u want hypertension ...
Either the author is a commie, of the worst kind, or an American stooge (two extremes, Uh!).
Call centres, in India, is bad news for the West and that is why we hear a lot of negative vibes from these so called champions of the youth of India. Whose cause are they really championing?
I'd much rather have my brothers,sisters and my children work in these "sweat shops" than roam the streets, as anti-social goondas. Today the youth have something to look forward to, once they graduate. That is reason enough to work hard and be the best.
If this author has provided ONE DECENT JOB to any youth, and paid an honest days's wages to him/her, then he has a right shout himself hoarse. Industry captains have other business to attend to, not answer and counter every wild allegations and insinuations you get on the web or media. Why glorify every trumped up soothsayer?
"...in activities that do not add value to (your own) society..." Hey! hang on. Your idea of value may not be the same as the youth's who works these call centres. Who gave you the right to decide for all concerned? Say! MS Banga works as CEO of an MNC. He is not adding value to India?
This fact reamains fact always...but indian youth just grab wotever comes in their way & wanna be one step ahead ..they just do'nt know wots the aim for their life(I am pointing out most of the mind set which is made by us for better life).They found some way out to get better earnings & life style so they get in to this grave without any judgement.They like to speak English & with that sort of style so its better side to get in to where u r going to meet people which is just in to teenage. I am aware of the fact let others go through it & realize wot are we doing by enhancing or boosting such a rubbish market.You will like something if its peacefull & give better but adjustable life style.
In my view ..do'nt make this industry to influence u ..but make yourself strong enough so that u will influence them & then u will get the best out of it...technically as well as professionaly..
The story can be true for all the simillar streams of work demanding for round the clock working. The problem may be severe for some of the cases. But the problem has no convincing solution. Thanks, to Indian people who can adopt to any situation for so many reasons.If you can not avoid it, enjoy it. But with some precautions and proper personal habits, the severity of the problem can be minimised.
truth is always bitter., it is very difficult to digest.today what we are seeing BPO wave is not the solution to the unemployment. this will be the temporay job generation.we should see the core sector of development. such as manufacturing, developing a new and innovative products. i think this wave is temporay. temporary in the sense these wave would be there for this generation what about your offsprings. we need the jobs which will be sustainable in the future also.we could expect BPO wave would continue in india in near future also. the reason is china philiphines etc. they are harnessing their workforce also. vey good story about reality.
