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The coming death of Indian outsourcing


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sudha macherla
what rediff expects us to do by publishing these stories
by sudha macherla on Mar 03, 2008 10:28 PM  | Hide replies

what rediff expects us to do by publishing these stories of toblaid kind.
This story is useless
We can have jobs forever

It would be nice to rediff if it stop creating panic

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Vivekanand Venkataraman
RE:what rediff expects us to do by publishing these stories
by Vivekanand Venkataraman on Mar 03, 2008 10:31 PM
Its not panic... its all real and is a cycle..
when we saw in one of those english films.. that it snows in Delhi... we were all laughing aloud.. aout the wierd imaginatiion the director had!
But withing few years we had seen the first snowfall ( albiet very minuscle in level)..

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Vivekanand Venkataraman
Something more important!
by Vivekanand Venkataraman on Mar 03, 2008 10:27 PM

hello friends!
IT is one important thing...it has revolutionised the Indian Middle class living.
And the same has had a cascading effect on the associated industries and also various other un-related industries like Textiles etc.
But has anything given a serious thought about another very vital resource which is getting depleted and it is alarming!!!!
Petroleum : Only the US Treasury and Saoudi Kingdom actually know how much is left in the gulf region!
The very reason that US is keen on building up base in Iraq and now trying to cover up Iran etc means a lot which doesnt go in writing!
Even the Saudi Fuel barons are venturing into verious other options of constructing various resorts and tourist spots so that once their Petroleum Honeymoon is over,, they have someting to cling on to!
India can still live without IT.. maybe by 2015, we can still outsource our work to work hungry Americans.. but what about FUEL!!

Gandhain way of living would be the best .. have aself satisfying life which doesnt cross the village or district that you are living....

Sounds Funny... but think in these lines and it is a nightmare..

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Ashwin Rath
Well said indeed
by Ashwin Rath on Mar 03, 2008 10:23 PM

This is 100 % true. The ITES/IT in india is more of a large "cheap workforce" generator than of knowledge capital. The most horrifying aspect is that even the educational system has somehow moulded itself to produce this cheap workforce rather than encouraging independent thinking, innovation and creativity. The author is projecting a very hypothetical situation where the US wage hike remains constant, but even if we do look at realistic figures, the cost advantage is sure to disappear.

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atul  joshi
Many factors...
by atul joshi on Mar 03, 2008 10:22 PM  | Hide replies

I believe that if hillary is in...then we have it going great guns....she has gone on record ( see youtube women@google interview) that the world is an interdependent place...and thus acknowledges the global interdependence. I suspect that she would manifest the above thoughts in her policies...and outsourcing is one. Obama on the other hand is a perfect idiot. I fear his shallow grasp of the situation would lead him to do disastrous things as far as outsourcing as well as immigration is concerned.

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Utpal Parekh
RE:Many factors...
by Utpal Parekh on Mar 03, 2008 10:33 PM

Atul,

So what is the real reason your dislike for Barak?

Are you in danger of losing your "universe" built with money borrowed on ridiculous terms?

As a good leader, Obama has to keep the interests of his people as his top priority!

Is it his fault that as Indians we allowed the Kangress party to maraud our country and its people!

You are ranting like a beggar who is about to lose his place on a lucrative street corner!!

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Hum Raj kumar hain
Guessed it
by Hum Raj kumar hain on Mar 03, 2008 10:07 PM  | Hide replies

I always felt that the IT boom in india would be shortlived,following are reasons why india cant do what US can do

1.US continously upgrades infrastructure to meet demands,in india there is too much red tape over every small issue,just look at the trains we are using the same ones that british gave us in 1950s.

2.US has culture of innovation and creativity,it starts from there schools all the way to universities.In india we just memorize and vomit.

3.US is enterprenurial,laws and regulations support business,public admires rich people,in india everyone harasses businessmen,people are jealous of rich people.

At the core the whole problem comes down to attitude of indians

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Utpal Parekh
RE:Guessed it
by Utpal Parekh on Mar 03, 2008 10:25 PM


Raj,

You are absolutely right!

And there is more bad news for India.

If the US companies came all the way to India to look for IT coolies, they can look for them in other places too!

In colloquial terms, India's IT industry has gained a lot of "Charbee" (unsavoury, excessive fat) and the people who benefitted from the windfall most, have forgotten the hard days prior to the boom!

But like the old maxim aptly states: "Whatever goes up, has to come down ultimately"!

Beware and Be careful IT people. What is coming may not be the end but sure is going to be very painful!!

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Tarence DSouza
RE:Guessed it
by Tarence DSouza on Mar 03, 2008 10:23 PM
Totally agree with you. Me working in UK here and all you see is groupism(statemanship?? I am talking about Indian states), 'loud' gossip in the middle of the day, while all the English speak is work related and share gossip either at the waterhole or during the ends of days!! No wonder, we have been always adjudged to be the 'workers' and given all 'odd' jobs to do...and believe me most of them are content because all they think is 'it is less work more money than in India'.

Truly said...Customers do the thinking, Indians only do the executing, and that too shoddily. Adhering to quality is met with so much of objection, that I in fact thought of quitting this onsite opportunity many times, but just wanted to return after 'completing' my tenure.

Yes, it is very very tough to fight soon with these qualities and even the numbers reflect the downslide. People do all the nonsense and then when things come to fore, quit the company which bears the brunt. The culprit makes some serious money and then using the 'UK return' tag jumps to an even better post. Well, something has to give way dude and sometime it has to!!



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M Muralidharan
One sided story
by M Muralidharan on Mar 03, 2008 10:03 PM  | Hide replies

Donot get carried away by one-sided stories. There are different kind of jobs for different aptitude based people in India. Be it simple data entry for Calss 12 or Rule based processing like simple Claims processing or high level Analytics, Investment Research, Underwriting etc people can choose to opt for a career as they enhance their skills. Indians think for all who can use them. We need to utlize our skills for our benefits as well. Ofcourse, salary is growing. Let us not be worried about the raises - Cost of living, Salaries abroad are all different in different places. Each region in the world caters to different market. In the current world scenario, every business will spread their risks and use different time zones to give their customers 24 hours or closer service. Globalization is being available for the customer round the clock through different time and geographical location. Do not unnecessarily scare the youth of this country. Appropriate precaution in certain areas will help this industry to grow as well as the country to grow. Worry about various risks including data security etc. If night shift employees utilize their day time properly by providing adequate sleep to their bodies, eat healthy food and do some simple exercises, health issues can be controlled. Adults exercising their rights to smoke, drink and other activities cannot be attributed to this industry alone. Let us not kill the Golden Goose.

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pramodh v
RE:One sided story
by pramodh v on Mar 03, 2008 10:45 PM
Well said!

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Prof R K Gupta-India
RE:One sided story
by Prof R K Gupta-India on Mar 03, 2008 11:56 PM
Indian IT based customer services are not only third class but fourth.The idiots can't even manage domian renwal system on the net.Overfed and substandard Indian IT coolies are living in fools paradise.They are grabbing it all till it lasts.The nbetire education Indian is fraud and cheap including IITs,IIMs and IIITs etc.All show off no worth.

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Amit Kumar
Billing itself got reduced as compare to decade ago due to competition in india itself
by Amit Kumar on Mar 03, 2008 09:58 PM

Billing itself got reduced as compare to decade ago due to competition in india itself

How can they say this is 1:3? If you see mid size company work for 18-25$/hr billing these days. and in US which consultant or company will work for such billing.

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Hemal Patel
Rediff??
by Hemal Patel on Mar 03, 2008 09:42 PM  | Hide replies

Why is rediff publishing such crap?

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Tarence DSouza
RE:Rediff??
by Tarence DSouza on Mar 03, 2008 10:24 PM
Its not real crap my friend!

Im working in UK here and all you see is groupism(statemanship?? I am talking about Indian states), 'loud' gossip in the middle of the day, while all the English speak is work related and share gossip either at the waterhole or during the ends of days!! No wonder, we have been always adjudged to be the 'workers' and given all 'odd' jobs to do...and believe me most of them are content because all they think is 'it is less work more money than in India'.

Truly said...Customers do the thinking, Indians only do the executing, and that too shoddily. Adhering to quality is met with so much of objection, that I in fact thought of quitting this onsite opportunity many times, but just wanted to return after 'completing' my tenure.

Yes, it is very very tough to fight soon with these qualities and even the numbers reflect the downslide. People do all the nonsense and then when things come to fore, quit the company which bears the brunt. The culprit makes some serious money and then using the 'UK return' tag jumps to an even better post. Well, something has to give way dude and sometime it has to!!

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R N
RE:Rediff??
by R N on Mar 03, 2008 10:33 PM
"that I in fact thought of quitting this onsite opportunity many times, but just wanted to return after 'completing' my tenure....."

Mr. DSouza, the above statement of yours is typical indian mentality. They want to do lot of things but they dont do anything..you also want to quit the onsite opportunity but you dont want to loose the money you must be getting....it requires guts, buddy to do anything...

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Tarence DSouza
RE:RE:Rediff??
by Tarence DSouza on Mar 03, 2008 10:39 PM
Finishing the given task is one of the acts of professionalism my friend. It does require Guts :-)

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vijay sharma
WE ARE GREAT INDIANS
by vijay sharma on Mar 03, 2008 09:40 PM  | Hide replies

Let us not be afraid of future. If our youngsters are brainy, outsource or insource, future belong to us
vijay uncle

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dinyar
RE:WE ARE GREAT INDIANS
by dinyar on Mar 03, 2008 09:47 PM
No we can't afford to remain such fools. What we are doing in the name of back-office is nothing but being Cyber-coolies. The Rediff article is very true and unless we develop our infrastructure we are doomed. We can't remain world's back-office foreever. Believe me the day our software labours are no logner cheap we shall cease to be a country of outsourcing.

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vishnu shyamala
RE:WE ARE GREAT INDIANS
by vishnu shyamala on Mar 03, 2008 10:03 PM
This is Absolutely True....It is nothing to do with india or indian brains..... It is beacuse the work force in the westren countries beacme very expensive they want cheap labour who can speak and understand english. If u observe closely what ever we have in india are customer based not the product based. I live in europe. I have seen the documentaries presented. They have other alternatives. they think NEXT 20 YEARS. All the manufacturing is done in china and servicing is done in India. what the Advantage china has is the recycling of goods. roughly 200,000 ships leave shangai port every day. that means roughly 200000 ships enter shangai port everyday. they bring the waste products used by westren countries. they recycle or reprdocue the goods and send it to second grade countries such as Brazil, argentina, india and africa. Thats why china goods are cheap in india. chinese have the other alternative by recycling, we Iindians dont have other alternative, we tell we indians are intelligent, we have more brain,Indians are very hardworking. nothing like that go and see the people in the other countries, see how Germans, Americans and Swedish people work.
I Will give you a very simple example...
Sweden is the country with just 90 lakh population
They have International Brands in all fields,
Automobile-Volvo
Household Aplliences-Electrolux
Mobile-SONYERICSSON
Ball barings-SKF
household-IKEA
90% OF THE CURRENCY PAPER USED IN THE WORLD IS MADE IN SWEDEN.


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prasanna prasanna
RE:WE ARE GREAT INDIANS
by prasanna prasanna on Mar 03, 2008 11:56 PM
we are making software engineer. that is also first grade with cheap salary.

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vishnu shyamala
RE:WE ARE GREAT INDIANS
by vishnu shyamala on Mar 03, 2008 10:18 PM
Do you konw turnover of the Universities in westren countries. We people can't even Imagine. It is in millions of Dollors.Most Most MOST OF the International companies in these Westren countries are BORN in University labs. Go and read the back ground of the companies. if you want, I can give some EXAMPLES
SUN MICRO SYSYTEMS, MICROSOFT, SONYERICSSON.....
It doest mean that we are very bad... What all we are Enjoying now is because of this only. the real estate Hikes, SENSEX Zoom.

On the otherside most of Phd's are done by INDIANS. India is the country having most number of proffesers in westren countries, but nothing is benifiting India.
Unfortunatly most of us are proud say ''I have a foreign car'' '' I am Using Foreign Brand'' Which means Goods made by Indians are not good. We have to make it better. Think about that....

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Raj Mohan
RE:RE:WE ARE GREAT INDIANS
by Raj Mohan on Mar 03, 2008 10:39 PM
Full Marks

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Kaushik Das
RE:WE ARE GREAT INDIANS
by Kaushik Das on Mar 03, 2008 10:16 PM
Interesting point - after having worked in Europe, I realised that we Indians are actually fools compared to them. Europeans are very, very intelligent AND hardworking. of course, the govts work for the people- so they don't have to worry for bread at least. But otherwise, they really have the capability to build products - we lack that kind of industry or domain knowledge and we need to build it. However, since we are always on cost-cutting mode, we are not allowed to train and better ourselves in skills. THIS decision by our managers for short term gains is going to be harmful in the near future for us (and the managers as well - what will they manage if the jobs are not going to be there?). At that time, the managers will also bear the brunt of layoffs.

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prasanna prasanna
RE:WE ARE GREAT INDIANS
by prasanna prasanna on Mar 03, 2008 11:58 PM
we are making software engineer. that is also first grade with cheap salary.

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shobana nair
Its either get work done fast through outsourcing or lose out in the market.....the choice is theirs.....
by shobana nair on Mar 03, 2008 09:08 PM  | Hide replies

There is no manpower any where in the world as one can get readymade from India.The Indians do not mind long hours of work and are good in markerting than any other nation.So who will be the loser if outsourcing is stopped.India will suffer a little as India can go for other markets,east side or middle east....but those nations who decide to stop outsourcing will have to take the heat more as the work done will be slow and at higher cost...know the difference now? It is what choice they will prefer in future.

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gagan chadha
RE:Its either get work done fast through outsourcing or lose out in the market.....the choice is theirs.....
by gagan chadha on Mar 03, 2008 09:13 PM
I think you live in a well !!

East side is competition - not an opportunity

whatever you have is only in the west

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