RE:query about call centers and BPO
by Hashim on Oct 17, 2005 02:14 PM
A call center provides customer service through telephones while a BPO is a much broader term. BPO is outsourcing of any work/process of a company to a third party vendor. It can include many things like accounting, IT, medical transcription etc.
Hey ! Presently i working in a company as a person of internet marketing executive i want to chage my job i have faced many interview in call centre but so i dint get selected even a single call centre. what should i do ? please advised me.
Hi friends, I am a commerce graduate with 3.5yrs exp and also have had a fair bit of computer experience. I tried to complete my PG by post but did not succeed...can you tell me the scope i have in the BPO industry? I avoided joining a call centre early in my career, now i want to search for opportunities in the BPO sector.please help..