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Dealing with telesales calls


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naveen fernandes
Great ideas
by naveen fernandes on Jul 20, 2007 12:28 PM

I SIMPLY LOVE the article. I've been harassed to bits by dolts from ABN, ICICI, HDFC, Amex more recently Tata-AIG and Barclays. Some call a few times AN HOUR. Most irritating like the joker "Babu Ji" who wrote 2 opinions back-to-back.

More ideas please; I want to strike back at least some :)

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Gaurav Sharma
Ridiculous messages from readers
by Gaurav Sharma on Jul 20, 2007 12:06 PM

Whatever you may say.. The guys / gals in the job may have their compulsions. BUT NO ONE HAS THE RIGHT TO INTRUDE ON MY PRIVACY. These tele marketers have made the life hell. The best way to deal with them, is to call them to your office and then tell them politely that you dont need their product. This is the best way to get your name deleted from their data bases.

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babu ji
why u want to harass them???????
by babu ji on Jul 20, 2007 12:06 PM  | Hide replies

wats wrong with rediff guys???? after all they r doing their duty, if so called news channels are annoying u with the latest updates like "abhishek is spotted with ash in auckland",who the hell wants this absurd news and running special coverage on their honey moon trips, come on guys give me break.... if these things are not annoying they poor souls who make their living out of these calls better than u folks...... why there is always diginity of labor??? cant we be courteous to them and polite refuse their offers, whats wrong in spending few seconds in answering them?get into the shoes of them and think from their point of view,how bad they would they felt when u guys abuse them, they are handling 1000 customers like u with different mindsets and attitudes and how politely they ask sorry for disturbing u why cant u be like them? whenever u call any customercare services and if they rudely replided how bad u felt and starting cribing that they r not listening and not courteous.... thats the problem in india they want them to treated well and expects respect frm others but least bother abt treating others in same manner... well grow up guys........ get well soon redifffffffffffffff

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paramasivan anbuselvan
RE:why u want to harass them???????
by paramasivan anbuselvan on Jul 20, 2007 01:09 PM
good thinking babuji

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Atul Saboo
RE:why u want to harass them???????
by Atul Saboo on Jul 20, 2007 02:00 PM
I wonder why people react to such small issue of telepmarketing. It seems our culture of being polite has taken a beating in this mad rush to be achievers...and god knows what are we trying to achieve.
The law of nature is: if something is a bother it will die by its own doings. However patience needed.
I appreciate your views.

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babu
RE:why u want to harass them???????
by babu on Jul 20, 2007 02:25 PM
good one atul!!!!!!!

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sasi kiran
RE:why u want to harass them???????
by sasi kiran on Jul 20, 2007 03:21 PM
Whenever I get a call from a tele-marketer, I politely tell him/her that I do not need their service and he/she hangs-up. I do not think the gimmicks mentioned in this article are needed.

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babu ji
why u want to harass them???????
by babu ji on Jul 20, 2007 12:05 PM

wats wrong with rediff guys???? after all they r doing their duty, if so called news channels are annoying u with the latest updates like "abhishek is spotted with ash in auckland",who the hell wants this absurd news and running special coverage on their honey moon trips, come on guys give me break.... if these things are not annoying they poor souls who make their living out of these calls better than u folks...... why there is always diginity of labor??? cant we be courteous to them and polite refuse their offers, whats wrong in spending few seconds in answering them?get into the shoes of them and think from their point of view,how bad they would they felt when u guys abuse them, they are handling 1000 customers like u with different mindsets and attitudes and how politely they ask sorry for disturbing u why cant u be like them? whenever u call any customercare services and if they rudely replided how bad u felt and starting cribing that they r not listening and not courteous.... thats the problem in india they want them to treated well and expects respect frm others but least bother abt treating others in same manner... well grow up guys........ get well soon redifffffffffffffff

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bharat vemareddy
Non Sense Article
by bharat vemareddy on Jul 20, 2007 11:59 AM  | Hide replies

Its a Pure Non -sense Article. I agree, we feel disturbed by Tele MArketing Calls, but at the same time we should not hurt others feeling, just because of doing thier job.

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Manvendra Bhangui
RE:Non Sense Article
by Manvendra Bhangui on Jul 20, 2007 12:27 PM
If you don't hit back, we will encourage this tele marketing business. I do this often nowdays. I ask these agents to come to office and then tell them to go back as I am no longer interested. By doing this you will increase their cost of operations and make the business unviable.

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Utpal Thakker
RE:Non Sense Article
by Utpal Thakker on Jul 20, 2007 12:22 PM
If it is Non Sense , why did you read the whole article

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sharmila  chand
tele marketing
by sharmila chand on Jul 20, 2007 11:59 AM  | Hide replies

what a stupid article !!! why dont you teach people to be upfront & say NO straight forward if that is the case. with these stupid ideas you are making fun of the job-which you are not entitled to & nor you have a right to ridicule of anything of any sort.

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Utpal Thakker
RE:tele marketing
by Utpal Thakker on Jul 20, 2007 12:22 PM
If it is Stupid , why did you read the whole article

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Pri
RE:tele marketing
by Pri on Jul 20, 2007 12:42 PM
who has given them right to distrub us ? Or r u also in some organisation like this ?

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Avnish Varma
Tele marketing
by Avnish Varma on Jul 20, 2007 11:58 AM  | Hide replies

I am in complete agreement of ways suggested to deal with tele marketing guys. It would have been better to let people know of how deal with situation which works better to help sales campaign and targeted client.

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Utpal Thakker
RE:Tele marketing
by Utpal Thakker on Jul 20, 2007 12:23 PM
Absolutely, I agree with you. You are the one who has really appreciated this article.

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Yogesh Mehta
RE:Tele marketing
by Yogesh Mehta on Jul 20, 2007 12:49 PM
I think Utpal is rediff employee so he is supporting the article

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ann  kunnel
hehe!
by ann kunnel on Jul 20, 2007 11:55 AM  | Hide replies

That made for some light-hearted reading... People who feel it was a nasty article should learn to lighten up a bit..... every profession is made fun of in some way or the other eg: accountants, lawyers, psychiatrists, counsellors etc...... I myself worked as a telemarketer when i was young & reading this did'nt bother me.... so please, learnt to take things in the right spirit!!

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Utpal Thakker
RE:hehe!
by Utpal Thakker on Jul 20, 2007 12:23 PM
Great Comments Ann

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ekki sha
grow up
by ekki sha on Jul 20, 2007 11:52 AM

i agree....y harass some one who is here to make living out of telemarketing.
Be a little sensitive and feel for the other individual too.


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priya pundir
This is ridiculous
by priya pundir on Jul 20, 2007 11:52 AM  | Hide replies

that's bad they r doing their job.If u can't help them then don't make their fun either.That's why Rediff is called Gossip all the time.

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Ashwin Jain
RE:This is ridiculous
by Ashwin Jain on Jul 20, 2007 12:13 PM
I agree completely. I get atleast one call per day but I never poke fun or insult them. They are doing their job.

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Utpal Thakker
RE:RE:This is ridiculous
by Utpal Thakker on Jul 20, 2007 12:30 PM
Priya, If it is Gossip Site, why the hail you are reading all articles

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babu
RE:This is ridiculous
by babu on Jul 20, 2007 05:37 PM
Uptal u dont hav ne work r what??? why the hell u r poking ur nose in all the post ... why u r getting pissed up they r just posting there views ....

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