It's a typical TATA company (baring TCS ! ) where they can't hold their position in market with absymal package offered to its viewers. Its clear that they lack startegy in place to consolidate their position. Be it TATA motors or TATA sky its hard to imagine how they are now in the market place with no strong product/service offering !. High time to re-look at the way they operate !
When I took tatasky, there were 7 Malayalam Channels, After a month they removed 3 of them and customer service executive said they will resume it in short while. Now it has been 1-1/2 years. no improvement. I wonder what is so difficult to give DD - Malayalam to the customer.
The package structure is not good. Now it is very costly too.
Their service is good, but their pacakage is very bad and not liked by many customers. Also they are the costiliest in the market. I wonder still with high cost how do they make losses.
i am an subsriber of tata sky since it has been launched in bangalore,the sevice is so bad,other dts operaters are offering more for the money i pay every month. the local cable operator gives more chanels and better service for the money i pay every month.
I wanted to go for a DTH of Tata Sky. When I engired with some people who have taken Tata sky connection, they said the services of Tata sky is very bad. More over, the packages they have given for the customers are not consistence with the customer needs. The packages should be flexible, then only people will opt for the same