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Loknath Rao
Very interesting development
by Loknath Rao on Jul 09, 2011 07:30 AM

I see this as a positive development despite being an Indian myself. I think India needs a big slap on its face for being one of the most outrightly expensive places in the world for just about no reason. The fact that Mumbai, Delhi, Bangalore, Pune have seen real estate price jumps of over 50-500 times in the last decade is purely based on hyper valuations by Indian real estate agents, banks and everybody and anybody who benefitted from India. In fact New York, London, Paris and Stockholm are cheaper than Mumbai and Delhi on both commercial and residential properties no just on parity basis but even on dollar to rupess conversion for apple to apple deals.

I think India must learn a lesson from this development.We can no longer afford to engage in cheap jobs as lucrative profession to be in working from expensive buildings and employing expensive managers, engineers and MBA's to manage customer calls.

This simply never made sense to begin with - neither for outsourcer nor for outsourcee. To begin with India was cheap so they employed 10 people where the same job was done by just 1 person in UK. 10 people not just because they were 10 times cheap but also because of high attrition rates leading to a situation where Indian call center managers were more busy recruiting than developing people to improve productivity for long term gains

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Loknath Rao
Very interesting development
by Loknath Rao on Jul 09, 2011 07:30 AM

I see this as a positive development despite being an Indian myself. I think India needs a big slap on its face for being one of the most outrightly expensive places in the world for just about no reason. The fact that Mumbai, Delhi, Bangalore, Pune have seen real estate price jumps of over 50-500 times in the last decade is purely based on hyper valuations by Indian real estate agents, banks and everybody and anybody who benefitted from India. In fact New York, London, Paris and Stockholm are cheaper than Mumbai and Delhi on both commercial and residential properties no just on parity basis but even on dollar to rupess conversion for apple to apple deals.

I think India must learn a lesson from this development.We can no longer afford to engage in cheap jobs as lucrative profession to be in working from expensive buildings and employing expensive managers, engineers and MBA's to manage customer calls.

This simply never made sense to begin with - neither for outsourcer nor for outsourcee. To begin with India was cheap so they employed 10 people where the same job was done by just 1 person in UK. 10 people not just because they were 10 times cheap but also because of high attrition rates leading to a situation where Indian call center managers were more busy recruiting than developing people to improve productivity for long term gains

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