They need to improve the customer service. I heard lot's of horror stories from the customers of Public sector banks. They need to adopt latest technology and focus more on customer service.
I hope one day Indian government will privatize SBI and make it efficient.
its gr8 to know abt hte history of ACE indin bank, which is a backbone of banking sector of india. its interesting to know that this bank was existing much b4 1947 - freedom struggle. we do not know anything other than typical history .. give us more info abt financial system historically prevailing in india