The problem with Uber and OLA is that they don't have "Reason" scroll for Cancellation. Moreover they charge you 50 for cancellation which they collect during your next booking. Sometimes the driver does not come or does not want to come and there is no indication in the app.
There are very few places where autos go by meter or the shortest rout. It true tovcimbatore as well bordering town Palakkad. The drivers decide the routebandvthe fare accordingly. And this will be the longest route always. They gang up with n case of any objection to the route or the fare.