I paid Rs 5930 on 11th Aug to get 2 Airtel DTH connections. They never came for installation and they kept on telling lies. I asked for refund of money paid by me and they gave me a ticket number to acknowledge the receipt of my refund request on 16th August. Till date they never refunded the money. I had sent 20 emails and 6 faxes to Nodal Officer, Chairman, Ombudsperson etc...., No one reply except I receive automated message. No refund.
I feel Airtel's main theme of operation is Cheat clients.
Re: AIRTEL = CHEAT
by Debashish Bhattacharyya on Oct 04, 2011 01:05 AM
In these situations, please compile the correspondence with Airtel, talk to their Head of Customer Care (none else), and present the documents. The matter will get resolved, since their is an underlying threat of consumer forum. I used to have similar problems, which I resolved in this manner.
No never!Opting for repayment in instalments fixed as a percentage to the availed limit entails exorbitant interest & several other hidden conditions which,often ,the card holders fail to notice or gloss over.It is harsher than the clean advance-unsecured loan on which the rate of interest is always much more than on a secured one & at once lands the gullible card holder in the debt trap.The principal becomes an unending debt & the issuing banks feel happy with the debt burden of the card holders as long as they receive the instalments continuously without a break of more than three months so that such dues will not attract the provisioning requirements prescribed by the RBI & the bans can as well show them as an item of asset.And beware friends,the interest they charge is compound rate & is calculated right from the date of transaction on the entire amount of the transaction notwithstanding your regular monthly EMIs.In fact,most of the banks send EMS asking the holders to convert the transacted amounts-particularly of bigger amounts into EMIs for this obvious reason. There is no bank which allows cash discount to the holders who are regular in squaring off their dues totally instantly though a very very few allow as a percentage after two three months>Chasing for transfer of dues from card to the another is yet another dirty trick played by them just to entice & squeeze from the holders later.Best is pay them off by due date & enjoy the credit
- only if it is INTEREST FREE i.e. basic price of item plianly divided into no. of emi, no other charges, interests etc etc. I hv done it on my ICICI card many times.
