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Know your RIGHTS as an airline passenger


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bracelet grace
Which Airline
by bracelet grace on Nov 05, 2011 05:51 PM

?

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kuldip nair
Kingfisher - Biggest Cheats
by kuldip nair on Nov 05, 2011 12:37 PM  | Hide replies

I bet very few people would know this but Kingfisher actually over books flights on peak days on the assumption that some of them are gonna miss the flight & they sell last minute tickets for around 15000. The ones to suffer are who make it late to the airport. They are given refund or accommodated in another flight.

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Tom Dick
Re: Kingfisher - Biggest Cheats
by Tom Dick on Nov 05, 2011 03:22 PM
It is not only Kingfisher but all airlines worth its salt will overbook, to have a full flight on departure, expecting some cancellations/no shows on last minutes. The airlines do have an extremely well maintained DATA on their booked load versus travelled load and they model their overbooking profile very carefully. However, like all projections, sometimes these too would go out of the window and that is when you have a problem at the airport. If the guys managing the inventry of seats are not careful, they will end up in an verbooked situation at the airport.

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MKeny
Re: Re: Kingfisher - Biggest Cheats
by MKeny on Nov 05, 2011 04:29 PM
Tata sells salt and says that anybody who uses salt becomes namak haram

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MKeny
Re: Kingfisher - Biggest Cheats
by MKeny on Nov 05, 2011 05:34 PM
You are providing a service to the passengers or running a bloody meat exchange for your advertising clients.

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shyam ssundar g
Re: Kingfisher - Biggest Cheats
by shyam ssundar g on Nov 08, 2011 04:16 PM
Airlines are allowed to overbook than the existing capacity, just like your waiting list in Train

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Sachin oatel
Not conclusive
by Sachin oatel on Nov 03, 2011 10:47 AM  | Hide replies

Is there any reason other than " BEYOND CONTROL" from Airlines. Atleast i have never heard.

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Vijay Kumar
Re: Not conclusive
by Vijay Kumar on Nov 03, 2011 12:03 PM
Due to late arrival of incoming aircraft

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Harish Kumar
Re: Re: Not conclusive
by Harish Kumar on Nov 03, 2011 04:09 PM
Yeah Sachin, Vijay is right.

There are actually several events which are beyond the control of airlines and their liability is excluded whenever such an event occurs.

- Akosha Team


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Tom Dick
Re: Not conclusive
by Tom Dick on Nov 05, 2011 03:27 PM
Many a times people wonder what is this beyond their control! People do get agitated at the airport without realizing the situation. For eg. let us assue that we are to fly from Chennai to Delhi and the flight is cancelled at the last minute. Problem could be that weather condtion at Delhi (winter in Delhi is bad) and the flight could not take off from Delhi resulting in the return leg of that flight which is Chennai/Delhi. One has to remeber that every airline wants its aircraft in the sky and not on the ground. The more time it is in the sky, themore money it makes. So no airline would deliberately delay or cancell their flight. Every delay/ cancellation is a very expensive affair for the airline.

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Rajib Chakraborty
Good information
by Rajib Chakraborty on Nov 03, 2011 10:03 AM  | Hide replies

Did not know about these 'rights'. Good to be informed. However, I have a feeling that somehow or other all cancellations etc will be found as 'beyond control' of the airline. This definition of 'beyond control' needs to be explained and framed properly for avoiding slippery airlines.

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Nirjhar Pal
Re: Good information
by Nirjhar Pal on Nov 03, 2011 10:22 AM
specially for india, there should be a defination for 'beyond control'.

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Ramesh Koushik
Re: Re: Good information
by Ramesh Koushik on Nov 03, 2011 12:53 PM
they may even falsely declare "bomb threat" as happened for me a year back. I was forced to stay in that town for a day and the travel insurance company denied compensation though I had a policy

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Harish Kumar
Re: Re: Re: Good information
by Harish Kumar on Nov 03, 2011 04:11 PM
Ramesh - though airlines won't generally stoop to such levels, Rajib is correct that the "rights" are so diluted that they almost act as something which protects the airlines from liability.

-
Akosha Team

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