Not many people would agree that the crowd,the pollution,the slums,overflowing sewage make people warm, hospitable,.... There are many places in india where things are quite clean and still people are genuinely warm,friendly,hospitable..... unlike the superficial version which you find in mumbai. Dirtiness and pollution do not lead to good people and behaviour infact it is the opposite in many ways. door se toh chaand bhi achha lagta hai. Good points about mumbai : relatively safer than other big cities in daytime