I cannot agree further with this article.. I have faced a lot of hardship with this leading CDMA service provider..I'am sure we all know who this leading CDMA operator is.. The caller tune activation happened thrice in a week inspite of my cancellation each time they activated..Also my outgoing was deactivated without any reason.. My bills were paid timely.. the reason given by the service executive was due to the system failure.. If that was not enough..i had my connection terminated without my consent.. can u beat that.. i had to buy a new connection and due to my persistence (tats a mild word to use) i was lucky to get my old number.. Now i get two bills for the same mobile number.. Can so many things happen to one person..well its happened to me.. i'm sure i'll find many others..i'm so pissed off with this operator that i have been pushed to the edge to file a complaint in the consumer court.. its disgusting..